At Coffee Cupps, we are committed to delivering your favourite coffee blends safely and on time. Please read our Shipping Policy below to understand how orders are processed and delivered.
1. Order Processing
- All orders are processed within 1–2 business days after order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Once shipped, you will receive a confirmation message/email with tracking details (if applicable).
2. Shipping Locations
- We currently ship across India.
- Delivery availability may vary depending on your location and courier service coverage.
3. Delivery Time
- Estimated delivery time is 3–10 business days, depending on your location.
- Delivery timelines may vary due to factors beyond our control, such as courier delays, weather conditions, or regional restrictions.
4. Shipping Charges
- Shipping charges, if applicable, will be clearly mentioned at checkout before payment.
- Free shipping offers (if any) are subject to promotional terms and minimum order value.
5. Packaging
- All Coffee Cupps products are securely packed to maintain freshness and prevent damage during transit.
- In case of visible package damage at the time of delivery, please avoid accepting the order and contact us immediately.
6. Delayed or Lost Shipments
- While we work closely with trusted courier partners, Coffee Cupps is not responsible for delays caused by third-party logistics providers.
- If your order is significantly delayed or appears lost, please contact our support team for assistance.
7. Incorrect Address
- Please ensure that the shipping address and contact details are accurate while placing the order.
- Coffee Cupps will not be responsible for non-delivery due to incorrect or incomplete address details provided by the customer.
8. Contact Us
For any shipping-related questions or concerns, feel free to reach out to us:
Email: info@coffeecupps.in
Phone: +91 9599199036